We’re a user-centered design firm. We’ll help you crystallize your strategy, architect innovative solutions based on user needs, and create digital brand experiences to delight your customers and further your business goals.
WE LOVE OUR WORK
Experience Lab was very astute in creating the information architecture for our Clinician Consultation Center website, the home for expert online and telephone HIV care consultation for U.S.-based clinicians and healthcare workers. We received many compliments from our users and peers specifically on the two key goals for our website: a clean, crisp design and an intuitive information architecture. Experience Lab's work is thoughtful and thorough, and we have happily extended our contract relationship to an ongoing online strategy with them as a result of their good work.
Experience Lab has been an incredibly beneficial partner for the Oregon Wine Board. When we redesigned our website, Experience Lab was able to evaluate our users’ needs and define the best user experience. Experience Lab also provides ongoing analysis of our users’ website interaction so that we can continue to home in on the best website treatment and functionality. Robin has gone above and beyond to ensure we fully understand our website analytics and can benchmark our stats against other organizations of our size.
Experience Lab was instrumental in the discovery phase of our year long software project. Over the course of several weeks, Robin Stevens and team spent many long days with us and our client, teasing out project goals and helping us put them to paper. Throughout the entire time Experience Lab kept us focused, delivered consistently thorough and creative work, and boosted our client's confidence in our team and our process. Robin has many tools in her tool chest and always knows just the right moment to bring them out.
We are focused on usability, with longstanding expertise architecting user-friendly interactions and designing delightful products and experiences. Every engagement is tailored to our clients, collaborators and product type.
Robin StevensOwner / Experience Strategist
Rodger BridgesCreative Director
Allen SheetzEditorial Director
Morgan MillerUser Experience Analyst
Michael WhitlockDirector of Production / DJS
Alissa FleetUX Strategist
Koren BackstrandUX Architect
You’ll find us at HATCH:A Community Innovation Lab. We love working side-by-side every day with the community of visionaries and realists who are working to make this world a better place.